The AI chat agent on your storefront
A widget that answers customer questions in your voice — and can take a booking request at 2am.
The chat agent is a widget on your storefront that answers customer questions in your business's voice — sizes, prices, delivery, availability — and can even take a booking request at 2am while you sleep. It is a Pro feature and stays off until you enable it.
Turning it on and teaching it#
Open the Chat agent tab (Advanced mode). Flip the enable toggle, then work through the teach-it form:
- About your business — what you rent, your area, your vibe.
- Policies — delivery fees, deposits, cancellation, weather calls. This is most of what customers ask.
- FAQs — real questions with your real answers.
- Tone — pick how it should sound.
A training progress meter shows how complete its education is; aim high, because the agent only knows what you teach it plus your live catalog. Click Save chat agent when done.
What it can actually do#
It answers from your products and your teaching, checks availability for a date, gives delivery quotes, and can submit a booking request that lands in Bookings like any other — nothing is confirmed without you.
Making it good#
- Preview it in the tab and ask the five questions you get by phone every week. Fix weak answers by adding to Policies or FAQs.
- Revisit after a month of real conversations and patch the gaps customers found.
- If an answer must never be improvised — damage fees, weather refunds — write it out explicitly. Verbatim beats vibes.