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I cannot log in

Reset your password, or check you are on the right login page.

Updated November 3, 2026 · 2 min read
Plan: All plansWho: Everyone

Work through these in order.

On the login page click Forgot password. You get an email with a link to set a new one. It comes from notifications@rennt.app — check your spam folder, that is where it usually is.

2. Are you on the right page?#

Business owners log in at rennt.app/manage. That is the one you want.

3. Did you sign up with Google?#

If you clicked Continue with Google when you signed up, you have no password — there is nothing to type. Click Continue with Google again. Typing an email and password will fail forever, because that account was never given one.

This catches a lot of people. If the reset email never arrives and you are sure the address is right, this is usually why.

4. Password rules#

At least 8 characters, with an uppercase, a lowercase, a number and a special character.

5. No email arriving?#

Make sure you are using the same address you signed up with. A typo in the signup address is the most common cause — and if the address does not exist, no reset can ever reach it.

!
If you signed up with a typo'd email you cannot self-serve a fix, because we cannot email you to prove it is you. Email support@rennt.app from any address and explain — a person will sort it out.

Still stuck? support@rennt.app.

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