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Event types and guest counts — small fields, useful data

Both are optional, but filling them in tells you what business you are actually in and helps you size every order.

Updated July 17, 2026 · 2 min read
Plan: All plansWho: Everyone

Event type ("Wedding", "Birthday", "Corporate") and guest count are optional fields on a booking — customers can supply them at checkout, and you can type them in the Event type field when entering a phone order with + New booking. When present, they show on the booking detail, and both print on the pull sheet.

Why event type is worth 5 seconds#

Event type feeds your Reports. After a season you can see what you actually serve — and owners are regularly surprised. If 60% of your revenue is birthdays but your website leads with weddings, that is a marketing decision waiting to happen. It also changes how you prep: a corporate order gets an invoice-ready paper trail; a quinceañera gets the backdrop checked twice.

Why guest count is worth asking#

Guest count is your sanity check on the order. 200 guests and one 20x20 tent? Say something *before* the event — the customer will remember that you did. It also drives upsells naturally: guests tell you how many tables, chairs, linens and place settings the order should probably include. On the phone, "About how many people are you expecting?" is the single highest-value question you can ask.

Edge cases#

  • Both fields are blank on many storefront orders — customers skip optional fields. Phone orders are your chance to do better than your website.
  • Guest count is informational; it does not change pricing or availability. If you price an item per guest, build that into the product itself in Inventory.
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When a request arrives with a big guest count and a small order, reply with a quote for the full package — on Pro, the Quotes tab and Draft with AI make that a two-minute job.

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