Proof of delivery: photo, signature, received-by
Capture who received the gear, a photo of the setup, and a signature — stamped on the booking, ready for any later dispute.
When a driver marks a stop Mark delivered, Rennt can capture proof of delivery with it: the name of the person who received the gear, a photo, and a signature. All of it lands on the booking itself, next to the delivery timestamp — open the booking later and the Delivered line shows when it arrived and who signed for it.
Why bother, in one story#
Saturday, 9:40 a.m.: your crew sets up a bounce house, Mrs. Alvarez signs, your driver snaps a photo of it fully inflated and anchored. Tuesday: "it was never set up properly and my nephew got hurt." What you have now is a timestamped photo of a correct setup and a signature from an adult on site. That conversation — with the customer, your insurer, or anyone else — goes very differently than "my driver says he did it right."
What to capture at the stop#
- Received by — the actual human's name, not "customer". If the host is absent, whoever is accepting: "venue coordinator, Dana".
- The photo — the finished setup, wide enough to show placement and anchoring. For drop-offs with nobody home (only if pre-agreed), the photo IS your proof: gear, doorstep, house number.
- The signature — drawn on the driver's phone screen with a finger. Ten seconds.
The same applies in reverse on pickup routes: Mark picked up with a quick condition photo protects you on the "it was damaged when you collected it" claim, and starts the damage conversation with evidence when it really was.
Make it policy, not vibes#
Crews skip steps when it is optional. The rule that works: *no truck leaves a stop until the stop is marked, with a name.* Photos on anything inflatable, staged, or expensive. It adds under a minute per stop and pays for itself the first time it matters.